Terms and conditions
In compliance with the duty to provide information set out in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the Website https://www.cocinasplus.com/es/ (hereinafter, the “Website”) is owned bycocinasplusDesign SLU, with registered office Cocinasplus Cocinasplus SLU, La Cala de Mijas, 29649 Spain, and with Tax Identification Number B93073369.
Terms of use
These Terms and Conditions describe the terms applicable to the services and content offered through the websitecocinasplusand govern the legal relationship between Cocinasplus Design SLU and the customer. Access to the website is free of charge, and use of the website implies unreserved acceptance of all the Terms of Use. If you do not agree with these terms, you should refrain from using this website. Users must visit the eCommerce site responsibly and in accordance with current legislation, good faith, these Terms and Conditions, and respecting the intellectual and industrial property rights held by Cocinasplus Design SLU or any other natural or legal persons. The use of any of the website's content for purposes that are or could be unlawful is strictly prohibited, as is any action that causes or could cause damage or alterations of any kind not authorized by Cocinasplus Design SLU to the eCommerce site or its content. The website and the products and services offered by Cocinasplus Design SLU are intended for adults with sufficient legal capacity to be bound by these Terms of Use. The use of certain services or the purchase of certain goods or services may be subject to additional special conditions that require express consent and will prevail over these general terms and conditions.
User registration
Using the services offered by Cocinas Plus SLU, such as downloading our catalogs or requesting in-person or telephone appointments, requires completing the form available on our contact page:cocinasplusandcocinasplus. In this form, you must provide the following information: name, email address, telephone number, and the location where you would like to receive the technical visit. You will also need to accept our Privacy Policy and Terms and Conditions. Once we receive your request, our team will contact you by phone to schedule an appointment based on availability. Please remember that you can modify your personal data at any time and exercise your rights of access, rectification, erasure, restriction of processing, and objection, in accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data. Personal and guarantee of digital rights (LOPDGDD), as well as in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Prices
The prices advertised on our website include Value Added Tax (VAT). It is important to note that some of our services and products may be subject to price changes, depending on the specific terms of the contract or purchase. Although we make every effort to keep the images up-to-date, they may change after the date they were taken, which could affect the price shown on the website. In cases where shipping is required, any additional costs will be the responsibility of the customer. However, these costs will be clearly detailed at checkout. In the rare event that our website displays an error in the price of products or shipping, we will contact you before proceeding with the shipment. If, for any reason, you are not satisfied, we will process a refund at no cost to you and cancel the order. We encourage you to contact us if you have any questions or concerns after reviewing our products or services, or even before making a purchase. We are happy to assist you and provide further information during our business hours, and we will try to respond within 24 hours of receiving your request. You can contact us directly by calling 952587759 or by emailing us atcocinasplus. We look forward to helping you.
Consumer goods warranty
As a customer, you are considered a consumer in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, "TRLGDCU"). Consequently, you have the right of withdrawal, which allows you to cancel the contract without having to justify your decision within fourteen (14) calendar days from the date you receive the purchased goods or from the date of the contract if it concerns the provision of services. You must express your intention to withdraw within the indicated period and return the product, receiving a refund of the price paid. If you have any problems with products or services purchased on this website, you can file a complaint through the European Union's online dispute resolution platform. Cocinasplus Design SLU reserves the right to refuse to accept the complaint submitted through this platform.
Storage of personal data
In general, data is stored within the EU. However, if the processing of your data involves an international transfer of data outside the European Economic Area (EEA), Cocinasplus Design SLU undertakes to implement the necessary security measures to ensure an adequate level of protection for such transfers through data processing agreements and, where applicable, will ensure that these providers offer an adequate level of protection, either because they have Binding Corporate Rules (BCRs) or because we have signed the European Commission's standard contractual clauses. For more information about service providers, please contact us at the following email address:cocinasplus
Nullity and ineffectiveness of the clauses
If any clause included in these Terms and Conditions is declared wholly or partially null or ineffective, such nullity or ineffectiveness will only affect that provision, with these General Terms and Conditions remaining in full force and effect in all other respects, and such provision being deemed not to be included.
Applicable legislation and competent jurisdiction
These terms and conditions are governed by Spanish law. Cocinasplus Design SLU and the user agree to submit any disputes that may arise in connection with the purchase of products or services covered by these General Terms and Conditions to the Courts of the user's domicile.
